Privacy policy for the website

Privacy Policy for the website www.fierabolzano.it

On this page, Fiera Bolzano SpA explains how it handles data for the users who visit its website and the behaviour of the cookies its site installs.

This Privacy Policy is provided in compliance with article 13 of GDPR 2016/679 (General Data Protection Regulation, the European regulation on the protection of personal data), Recommendation no. 2/2001 by the Workgroup under article 29 and the general Act of the Garante Privacy [the Italian Data Protection Authority] on cookies no. 229 of 8 May 2014.

The following information applies only to the site www.fierabolzano.it; the data controller is not responsible for any data entered or cookies installed by other sites that may be consulted using links.

Purposes of processing and the requirement to provide data

Fiera Bolzano SpA handles the data that the user voluntarily enters using the forms present on the site only in order to respond to your request. Any other purposes (by way of example and not comprehensively, marketing purposes or communicating your data to companies with which we have a partnership for their own marketing purposes) will be subject to an explicit and substantiated request for your specific and voluntary consent, separately from that required for answering your questions.

Your provision of data and consent to its processing are necessary to follow up on your requests; your agreement to its processing for other purposes is voluntary.

For the data acquired by our site through the installation of cookies, please refer to that specific section (‘Cookies on our site’).

Processing methods, automated decision-making processes and data storage times

Your data is processed by computer, although there may be some processing in paper form. Automated decision-making processes are not used to process your personal data.

Personal data about you, collected through the forms on our website, will be stored for the time necessary to provide a response to your requests. Where there are further regulations that impose a longer storage time, we will comply with these regulations. Data collected by cookies will be stored for the length of time established by the individual cookies.

Communication, distribution and transfer of data to third-party countries or international organisations

Your data will not be communicated nor distributed to third parties by Fiera Bolzano SpA without your specific and voluntary consent. Any data communicated by you will not be transferred by us to countries or international organisations outside of the EU.

Subject’s rights and complaints to Garante Privacy. You have the right at any time to ask us for access to the data stored about you, to modify, consolidate or delete it, to limit or deny consent to its processing when there are legitimate reasons, as well as to transfer that data to another data controller. We will provide a written response within 30 days. You can at any time revoke the consent granted on this site by contacting one of the addresses indicated in the section ‘Information on the data controller and any data protection officer’. You can also submit a complaint to the national controlling authority if you believe that your data has been processed unlawfully.

Information on the data controller and data protection officer. The data controller is Fiera Bolzano SpA, with legal offices at Piazza Fiera 1, 39100 Bolzano (BZ). The data controller has also assigned a data protection officer (DPO), the company Effizient Srl, with offices at Galvani Str. 6/A, 39100 Bolzano (BZ). To exercise your rights under the regulations and further specified above, you can contact the data controller at his/her office or by calling 0471 516 000 or sending an email to dpo@fierabolzano.it, or to the data protection officer at his/her office or by calling 0471 053 533 or writing an email to dpo@fierabolzano.it.     

Cookies on our site: navigation data

This website implicitly acquires, using Internet communications protocols, for and in the course of its normal operations, some personal data on the users who access the site, like IP address, domain names of the computers used for access, MAC addresses assigned by network and wireless card manufacturers, etc.

This information is not collected for the purpose of identifying users, but this could be done by associations and processing, including cross-referencing with third-party data; statistical information is obtained from this data on site usage and operations and further information in cases of establishing responsibility related to computer crimes.

What are cookies?

Cookies are small text strings that the websites visited by a user install on the user’s terminal; these strings are then re-transmitted to the site that installed them upon further visits by the user. When the user also receives cookies sent by other sites or web servers during site navigation, those cookies are called third-party cookies.

Cookies are installed for various purposes, possibly including the performance of computer authentications, navigation session monitoring, and language choice.

First-party cookies and third-party cookies

The cookies that are installed directly by Fiera Bolzano SpA are called ‘First-party cookies’, and the cookies that are installed and acquired by a site other than the one the user is navigating are called ‘Third-party cookies’.

Third-party cookies may include social media buttons (or social media plug-ins), which allow the site to interact with the most popular social media sites, such as Facebook, Instagram, LinkedIn, Twitter, etc., or Google Analytics cookies, which are necessary to implement YouTube iframes, etc. As regards third-party cookies, it is the responsibility of the third parties installing those cookies to provide statements and information on the handling of the data collected.

Types of cookies

Technical cookies

These are normally installed directly by the site administrators and are cookies that allow communications between the site and the user. They can be navigation cookies or session cookies, used to ensure normal navigation and use of the site and normally persisting for as long the site is being navigated, or functional cookies, which allow better use of the site, like cookies related to the choice of language used on the site, adding selected items to an online shopping cart, etc.

As these cookies are necessary for the functioning of the site, it is not necessary to obtain prior consent for their installation on the user’s terminal.

Analytical cookies

These are cookies that allow the collection of user information, for example, the number of users who visit the site and how they visit the site, in a more or less aggregated form. One of the best-known tools for obtaining such statistical reports is Google Analytics, a service provided by Google Inc.

Analytical cookies are similar to technical cookies when the information collected is in aggregate form and it is not possible to identify the habits of an individual user; regarding Google Analytics cookies specifically, it will be necessary to anonymise, at least partially, the IP address of the user who visits the site and to prevent data being shared with Google. When this anonymization and prevention of sharing is not possible, these cookies fall under the category of profiling cookies.

Profiling cookies

These are used to track a user’s preference and offer him/her advertising messages based on those preferences. These cookies are especially invasive, and it is necessary to obtain the user’s consent before installing them on the user’s terminal.

First access banner

In the event cookies other than technical cookies are used, the Act of 8 May 2014 by the Garante Privacy requires the site to provide a banner when a user first accesses the site (called a short notice) that summarises information on the processing methods the site uses for cookies, with a reference to its full privacy policy.

Fiera Bolzano SpA has provided this banner. It has also provided a specific cookie that records the user’s choice regarding cookie installation for 365 days; this means that the user will see the cookie only one time, and if he/she should later wish to change the choice made, he/she can do this by following the instructions under the section ‘Procedures for disabling cookies’.

List of cookies installed by Fiera Bolzano SpA

Our website installs the following cookies:

days
" class="redactor-autoparser-object">www.fierabolzano.it
hour
" class="redactor-autoparser-object">www.fierabolzano.it
month


Name

Path

Length of time kept

Function

__utmc

cse.google.com

session

Google search Widget

__utmz

cse.google.com

40 days

Google search Widget

__utma

cse.google.com

20 months

Google search Widget

IDE

doubleclick.net

1 years

Google

_gid

fierabolzano.it

1 day

Google analytics

_ga

fierabolzano.it

2 years

Google analytics

_gat_UA-262767-1

fierabolzano.it

1 minute

Google analytics

NID

google.com

6 months

Google Map

1P_JAR

google.com

1 month

Google Map

CONSENT

google.com

20 years

Google Map

CONSENT

google.it

20 years

Google search Widget

NID

google.it

6 months

Google search Widget

1P_JAR

google.it

1 month

Google search Widget

AltCookX

www.fierabolzano.it

Cookie Box Acceptance

UULE

www.google.it

1 day

Google Map

PREF

youtube.com

5 months

Video Youtube

VISITOR_INFO1_LIVE

youtube.com

6 months

Video Youtube

YSC

youtube.com

session

Video Youtube

CONSENT

youtube.com

20 years

Video Youtube

GPS

youtube.com

1 minute

Video Youtube

_ga

gstatic.com

2 years

Google

_gid

gstatic.com

1 day

Google

loc

addthis.com

13 months

Widget AddThis

vc

addthis.com

1 year

Widget AddThis

uid

addthis.com

1 year

Widget AddThis

bt2

addthis.com

9 months

Widget AddThis

uvc

addthis.com

13 months

Widget AddThis

ouid

addthis.com

1 year

Widget AddThis

di2

addthis.com

1 year

Widget AddThis

BIGipServercu_front_80_pool

news.fierabolzano.it

session

Widget newsletter

__atuvs

1" class="redactor-autoparser-object">www.fierabolzano.it

Widget AddThis

__atuvc

1" class="redactor-autoparser-object">www.fierabolzano.it

Widget AddThis

fr

facebook.com

3 months

Facebook

AAMC_renault_1

googlesyndication.com

6 months

Google ads

nav45977

googlesyndication.com

1 year

Google ads

__gads

googlesyndication.com

19 months

Google ads

        

Google Analytics cookies have been rendered anonymous and the sharing of this information with Google has been prevented.

Procedures for disabling cookies

Google Chrome: https://support.google.com/chrome/answer/95647?hl=it

Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorer-delete-manage-cookies

Mozilla Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie

Safari: https://support.apple.com/it-it/HT201265

Links to the privacy policies of the third parties that install cookies

Facebook: https://www.facebook.com/policies/cookies/

Google, YouTube: https://www.google.com/intl/it_it/policies/technologies/cookies/

AddThis:  http://www.addthis.com/privacy/privacy-policy/

Processing of visitors personal data

Information on the Data Controller and the Data Protection Officer.
The Data Controller is Fiera Bolzano SpA/AG, with its registered offices in Piazza Fiera 1, 39100 Bolzano (BZ). The Data Controller has also appointed a Data Protection Officer (or DPO), Effizient Srl, with offices at via Galvani 6/A, 39100 Bolzano (BZ). To exercise your rights as provided by law, you may contact the Data Controller at their offices by phoning 0471 516000 or by emailing them at dpo@fierabolzano.it, or the Data Protection Officer at their offices, by phoning 0471 053533 or by emailing them at dpo@fierabolzano.it.

Purpose and legal basis for the processing of your data.
Your personal data (name, surname, address, tax identification number, IBAN etc.) are processed a) to allow you access to the event and b) manage any communications relating to the COVID emergency. The legal basis of the processing relating to the purpose a) is the fulfilment of contractual and regulatory obligations, as well as the execution of pre-contractual measures adopted at your request, while the legal basis for the purposes b) is the compliance with a legal obligation to which the controller is subject. In detail, the implementation of the anti-contagion security protocols pursuant to art. 1 n. 7 lett. D) of the DPCM of 11/03/2020 and the “Shared regulatory protocol for measures to fight and contain the spread of the COVID-19 virus in the workplace” and subsequent amendments and additions

Data communication (Recipients).
To execute the relationship between the parties, we are authorized to communicate your data to (a) subjects identified as legal or tax consultants, IT service providers, third party companies that collaborate in the management of certain activities of the event (for e.g. ticket office) that have received a formal assignment from us and have been named “Data Processors”. A list of Data Processors is available at our offices; (b) subjects identified as banking and financial institutions, Public Authorities and Administrations. The legal basis of the communication is the fulfilment of contractual and regulatory obligations, as well as the execution of pre-contractual measures adopted at your request. It is understood that we will only communicate to the Addressees the data necessary to be able to perform the service, preferring where possible the anonymization of the data. The information you provide will not be disclosed without your specific prior consent.

Transfer of data to third countries or international organizations.
The data you have provided will not be transferred by us to third countries or international organizations outside the EU

Marketing.
The data you have provided may be used by us for marketing purposes, including, but not limited to, sending promotional material, sending invitations to other occasions/events, sending commercial information, advertising of own products and services, and carrying out commercial surveys and surveying the degree of customer satisfaction, following your specific and optional consent, which constitutes the legal basis for processing. Failure to consent will not have any effect on the execution of the main service.

Processing methods and data retention times.
Your data may be processed both on paper and computer media, in compliance with technical and organizational security measures provided for by EU Regulations on the protection of personal data (GDPR 2016/679). Your information will be kept for the entire duration of the relationship between the parties and in any case for the time required by civil, accounting, and tax regulations that may determine additional storage times.

Rights of the interested party and complaint to the Privacy Guarantor. You have the right to request access to your data at any time, as well as its modification, integration or deletion, limitation or opposition to its processing, where there are legitimate reasons, as well as its portability to another Data Controller. It is also your right to lodge a complaint with the National Control Authority, when you deem that your data has been processed illegitimately.

Processing of exhibitors personal data

Information on the Data Controller and the Data Protection Officer.
The Data Controller is Fiera Bolzano SpA/AG, with its registered offices in Piazza Fiera 1, 39100 Bolzano (BZ). The Data Controller has also appointed a Data Protection Officer (or DPO), Effizient Srl, with offices at via Galvani 6/A, 39100 Bolzano (BZ).
To exercise your rights as provided by law, you may contact the Data Controller at their offices by phoning 0471 516000 or by emailing them at dpo@fierabolzano.it, or the Data Protection Officer at their offices, by phoning 0471 053533 or by emailing them at dpo@fierabolzano.it.

Purpose and legal basis for the processing of your data.
Your personal data (name, surname, address, tax identification number, IBAN etc.), are processed to execute the business relationship in place between the parties. The legal basis of the processing is the fulfilment of contractual and regulatory obligations, as well as the execution of pre-contractual measures adopted at your request.

Data communication (Recipients).
To execute the relationship between the parties, we are authorized to communicate your data to (a) subjects identified as legal or tax consultants, IT service providers, debt collection agencies, that have received a formal assignment from us and have been named “Data Processors”. A list of Data Processors is available at our offices; (b) subjects identified as transportation companies, banking and financial institutions, Public Authorities and Administrations. The legal basis of the communication is the fulfilment of contractual and regulatory obligations, as well as the execution of pre-contractual measures adopted at your request. It is understood that we will only communicate to the Addressees the data necessary to be able to perform the service, preferring where possible the anonymization of the data. The information you provide will not be disclosed without your specific prior consent.

Transfer of data to third countries or international organizations.
The data you have provided will not be transferred by us to third countries or international organizations outside the EU.

Soft spam.
By accepting Fiera Bolzano SpA/AG’s estimate, you will be guaranteed the opportunity to be informed in advance of the opening of entries for participation in the next edition of the event to which you have adhered, thus being able to reconfirm the purchased exhibition space. This communication will be sent to the e-mail address indicated in your registration and at any time you can request not to receive further communications, using the methods indicated above.

Marketing.
The data you have provided may be used by us for marketing purposes, including, but not limited to, sending promotional material, sending invitations to other occasions/events, sending commercial information, advertising of own products and services, and carrying out commercial surveys and surveying the degree of customer satisfaction, following your specific and optional consent, which constitutes the legal basis for processing. Failure to consent will not have any effect on the execution of the main service.

Conditions of sale

SALE OF DIGITAL PASSES TO DIGITAL EVENTS

Purchase contract

The user who uses the service is obliged to respect all the general conditions contained in these regulations. It must therefore be read and approved in all its parts before proceeding with the purchase. The service for the sale of admission tickets to digital events (hereinafter referred to as "Service") is provided by Fiera Bolzano Spa, headquartered in Piazza Fiera 1 - 39100 Bolzano, Tax Code and VAT number 00098110216 (hereinafter referred to as "Fiera Bolzano").

Object

The purpose of the Service is the online sale of tickets valid for access to digital events that can be enjoyed online (hereinafter "Digital pass"), organized directly or indirectly by Fiera Bolzano on its own or third party platforms. In providing the Service for events organized by third parties, Fiera Bolzano acts on behalf of the Organizer of the event and has no responsibility in the management and organization of the events, which may change independently from the will of Fiera Bolzano, which only carries out a periodical monitoring of the update of the information published upon direct input from the Organizers of the events. The online publication of these General Terms and Conditions and the confirmation of the purchase order provided by Fiera Bolzano to the Consumer are valid as "confirmation of the contract concluded on a durable medium" pursuant to art. 51, paragraph 7 of Legislative Decree no. 206/2005 ("Consumer Code").

Admission tickets for events organized by Fiera Bolzano

The admission ticket must be purchased through the sales channels of Fiera Bolzano or from a party authorized by Fiera Bolzano to sell admission tickets. The admission ticket may not be transferred by the customer for a consideration and may not be intermediated. Fiera Bolzano may cancel an admission ticket which has already been issued at any time for technical and/or organizational reasons or if problems arise with regard to the actual payment of the admission ticket by the customer. Fiera Bolzano is responsible for any changes in the program of events published and organized directly.

Admission tickets for digital events organized by third parties

Fiera Bolzano is not responsible for the type of seats offered for sale by the Organizer and does not guarantee that the Digital passes available through its sales channels represent the best available for each type at the time of purchase by the Customer or that better seats cannot be offered for sale by the Organizer at a later date. Furthermore, Fiera Bolzano cannot be held responsible in any way for any inconvenience, inconvenience or disservice suffered by the user of the Service managed for third party events, for facts due to the Organizer of the event and in the case of cancellation or postponement by the Third Party Organizers of the event for which Fiera Bolzano has provided the Digital pass. The reimbursement of the relative price must be requested directly from the Event Organizer. Fiera Bolzano can in no way be held responsible for any changes in the program of events organized by third parties. To this end, it is recommended to always check the scheduled events directly on the official website of the relevant Event Organizers. The price of the Digital pass is the one communicated by the Organizer and known to Fiera Bolzano at the moment of the closing of the purchase transaction of the Digital pass by the Customer. Any lower price that may be applied by the Organizer to Digital passes of the same type or to Events to be held on a particular date after the purchase by the Client will not entitle the Client to a refund of the difference.

Reservation time

The Service allows the user to have a limited period of time to pay for the tickets booked (hereinafter the "Booking Time"). The Reservation Time is specified in the pages of the Site dedicated to the event and is equal to 20 minutes. Once the Reservation Time has elapsed without the user having made payment for the tickets booked, the relative reservations will be cancelled and all the seats will automatically return to the sales circuit. It should be noted that, depending on the different agreements that Fiera Bolzano stipulates from time to time with the Event Organizer, the latter may reserve the right to withdraw, at any time and at its own discretion, from the Sales Service seats for access to published events. In this case, if at the time of withdrawal by the Event Organizer the user has not yet completed the purchase of the relative admission ticket and consequently the relative reservation is still valid according to these general conditions of use of the Service, since the Reservation Time has not yet expired, it will no longer be possible to retrieve the reservation, even if valid, and the relative admission ticket cannot be issued by Fiera Bolzano, without Fiera Bolzano being in any way responsible for this.

Payment instruments

The fees can be paid exclusively through the PayPal circuit, also with credit cards belonging to the VISA, VISA ELECTRON, MASTERCARD, AMERICAN EXPRESS circuits, through the KeyClient payment system for online transactions. Commissions and/or further charges may be applied to the Customer, which in any case will be explained to the Customer during the purchase process. Fiera Bolzano reserves the right to apply, for security reasons or at the discretion of the Event Organizer, limitations and exclusions to the payment instruments that can be used by the Customer for the payment of the purchased Digital passes. Payment is made through a virtual counter in secure mode with irreversible 128-bit encryption. By means of this method, the transaction takes place exclusively within a banking system and the Bolzano Fair has no access whatsoever to the credit card data of the buyer.

Price of admission tickets and service fees

The price of the admission tickets is the one indicated on the event's reference website, including any pre-sale fees applied. Fiera Bolzano may apply, on each sale transaction and as remuneration for the Service, service commissions according to the agreements with the Organizers and, in any case, at its own discretion. These commissions are explicitly highlighted in the most appropriate manner in relation to the different sales channels used by Fiera Bolzano. The price of the admission tickets, as well as the service fees, and any other price displayed on the Site must be understood to include the applicable VAT.

Sending of admission tickets

The purchased admission tickets will be sent by email to the Customer at the email address indicated during the purchase process. Fiera Bolzano allows the Customer to retrieve the Digital pass to access the event, in case the Digital pass has been lost, through the online reserved area. The Service reserves the right to cancel bookings that are not complete or not paid.

Right of withdrawal

Pursuant to art. 55, paragraph 1 letter. b), of Legislative Decree 6 October 2005 n. 206 (the so-called "Consumer Code") to transactions made through the Service is not applicable to the exercise of the right of withdrawal referred to in Articles. 64 et seq. of the Consumer Code. After the transaction has been carried out, it is therefore not possible to cancel the purchase or have the nominal price refunded. Fiera Bolzano is not authorized to refund or replace the purchased admission tickets and in case of an event cancelled or postponed by Third Party Organizers, the user will have to apply exclusively to the Third Party Organizers of the events in order to request the refund of the face price of the admission tickets purchased through the Service, without prejudice, however, to Fiera Bolzano's right to retain its own sales commission rights.

Prohibitions

Admission tickets may not be used for political reasons, unless prior written authorization has been obtained from Fiera Bolzano and, in the case of a third party event, from the Event Organizer. Any customer who uses Access Certificates in violation of this provision will be liable for damages resulting from their conduct and may be prosecuted.

General

Even in the event that any of the rules contained in these General Terms and Conditions are inapplicable, the others will continue to have full effect. In all other cases in which the user of the Service is not a consumer, any dispute regarding the validity, interpretation, execution and/or termination of legally relevant acts related to the use of the Service shall be submitted to the exclusive jurisdiction of the Court of Bolzano. These General Terms and Conditions, the various provisions indicated in the phases of the distance selling process, where applicable, and the warnings on the Access Title constitute the entire contractual agreement between the Customer and Fiera Bolzano. In case of conflict between the provisions of these General Terms and Conditions, as published in Italian, and the corresponding text published by Fiera Bolzano in German or English, as well as in case of conflict between the Italian version and the German or English version of any other content of the Contract, the Italian version shall prevail.