AI Kosmo offers an Intelligent Digital Concierge for hotels that automatically and precisely manages interactions with guests. Thanks to the use of AI and LLMs, responses are always accurate, instant, and multilingual, freeing up resources and increasing conversions. Industry-specific features, such as conversational availability search, complete the offering. AI Kosmo targets hotels located in Europe that wish to adopt advanced technological solutions to keep up with the times. The concierge operates on the website through the Intelligent Chatbot, on WhatsApp Business thanks to the WhatsApp Bot, on Emails, and over the phone with the Voice Assistant.